WHERE DID GENERAL MOTORS GO WRONG WITH THE IGNITION SWITCH RECALL?

Authors

  • Adnan Shaout The University of Michigan - Dearborn
  • Cassandra Dusute The University of Michigan - Dearborn

DOI:

https://doi.org/10.31436/iiumej.v15i2.522

Abstract

ABSTRACT: When it comes to purchasing a new car, a buyer expects the car to be safe and reliable. It is the responsibility of the automaker to ensure that those expectations are met. However, to err is human; recalls are a necessary part of life. When a recall happens, it then becomes the responsibility of the automaker to issue the recall in a timely manner. However, that was not the case with the General Motors (GM) ignition switch recall. The focus of this paper will be on the GM ignition switch, including sections regarding the problem with the switch, who may have been responsible for approving the switch, and possible suggestions on how GM could have prevented the recall.

ABSTRAK: Ketika keputusan diambil untuk membeli kereta baru, pembeli mahukan kereta yang selamat dan berwibawa. Adalah menjadi kewajipan pembuat kereta tersebut untuk memastikan bahawa harapan tersebut tercapai.  Namun, kita hanyalah manusia; penarikan balik menjadi kemestian. Apabila berlakunya perihal menarik balik produk, ianya adalah tanggungjawab pembuat kereta untuk menariknya dengan cara yang sepatutnya.  Namun dalam kes tarik balik suis pencucuh General Motors (GM) ini tidak berlaku. Kertas kerja ini akan memfokuskan kepada suis pencucuh GM; termasuklah masalah suis, pihak yang bertanggungjawab meluluskannya dan beberapa cadangan bagaimana sepatutnya GM boleh menghalang isu penarikan balik ini.

KEYWORDS: approval process; validation plan; performance testing; ignition switch; embedded system; torque requirements; automotive recalls; industry


Downloads

Download data is not yet available.

Published

2014-11-30

How to Cite

Shaout, A., & Dusute, C. (2014). WHERE DID GENERAL MOTORS GO WRONG WITH THE IGNITION SWITCH RECALL?. IIUM Engineering Journal, 15(2). https://doi.org/10.31436/iiumej.v15i2.522

Issue

Section

Articles