Undergraduate Students’ Mental Health Remote Monitoring System: End-User Usability Testing Study
Keywords:
Mental Health, eHealth, mHealth, Remote Patient Monitoring (RPMS), Remote Mental Health Monitoring Systems (RMHMS), University Students, Usability TestingAbstract
Mental health issues such as stress, anxiety, and depression have been on the rise in recent times among different groups of people in evolving challenging societies and especially among university students. University life predisposes students to the first experience from home, discovering their identity, peer pressure, loneliness, financial worries, and pressures to succeed. These factors culminate in many students having several challenges, including physical, emotional, and mental. University communities have been much worried about students’ mental health in recent times calling for collective efforts to support and help the most vulnerable students. One of the means to provide help and support is through technologies such as remote patient monitoring systems (RPMS) where patients can be monitored and assisted before their cases worsened. A remote mental health monitoring system (RMHMS) has been proposed in this study to enable lecturers, university administration as well as counsellors/therapists to track students’ levels of stress, anxiety, and depression and swiftly take actions based on known symptoms of mental health. The system equally incorporates alert systems to students’ friends or families and their caregivers to inform designated loved ones for support before getting worsened. A usability evaluation of the proposed RMHMS has been carried out to gauge the ease and challenges faced by the intended students, lecturers, university in-charge persons as well as a counsellor when trying out the system.
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