The Evaluation of Peer Support Group in Navigating Friendship Challenges among Undergraduate Students

Abstract

This study investigates the social challenges undergraduate students face in forming and sustaining friendships and evaluates the effectiveness of a peer support group intervention designed to address these issues. Using a mixed-methods design, the study combines qualitative need analysis through semi-structured interviews with quantitative outcome assessments. Eight undergraduate participants took part in three structured intervention sessions that emphasised intrapersonal and interpersonal competencies, including emotional validation, perspective-taking, and effective communication. The intervention drew on Positive Psychology principles. Quantitative data, collected using the Friendship Network Satisfaction Scale, showed that 75 per cent of participants reported increased friendship satisfaction after the intervention. Qualitative feedback further highlighted gains in empathy, emotional awareness, and communication skills. The findings underscore the potential of peer support group interventions as a practical way to enhance social connectedness and mitigate relational difficulties among university students.