Managing Women’s Matter: A Cross-Cultural Study of Doctor-Patient Relationship in Pakistan and Malaysia

Abstract

Healthcare providers in the Muslim community take their profession
as an obligation to serve the patients and community in humanistic way, that
is described by the Islamic Law. The present study focuses on the doctorpatient
relationship in two Muslim countries; Pakistan and Malaysia, to
explore the ethical practices in the health profession. The study comprises of
cross-sectional qualitative research design in which, in-depth interviews were
conducted from female doctors and patients. Data was collected from female
patients by visiting the clinics and hospitals for their concerns related to health.
Sample of ten female patients and ten doctors (five from each country) were
selected for the study. The findings highlighted the moderate relationship
of doctors with patients and vice-versa. In Pakistan, majority of the doctors
mentioned professional behaviors with the patients, as maternal healthcare is
very sensitive and critical in nature. During their medical trainings, although
they learnt professional ethics based on Islamic values and integrity however
power of doctors over patients has been reported. Interestingly, most women
who attended the menopause clinic in Malaysia accepted the doctor’s
dominance, because doctors talk to them about their problems and the women
tend to accept their expertise. In conclusion, doctors in Pakistan and Malaysia
have tried their level best to follow the professional ethics to treat the patients
well. Doctors and patients need to realize each others perimeter in a larger
setup and try to establish reciprocal relationship with one another.