Speak Up or Watch It Fall?

The MegaBake Food Industries Dilemma

Authors

Abstract

This case study examines the internal strategic conflict within MegaBake Food Industries, a Malaysian FMCG company facing stagnant domestic growth, where a traditional founder-led management resisted international expansion despite clear market opportunities. The study explores the psychological and organisational barriers that prevent companies from globalising, including status quo bias, loss aversion, competence anxiety, and information vacuum, all compounded by a high power-distance corporate culture. Central to the case is the dilemma faced by mid-level international managers who possess market intelligence and strategic vision but lack the authority to act on it. The study argues that silence in the face of strategic inertia is not a neutral position but an act of complicity in organisational decline. Drawing on a structured five-step bottom-up influence strategy — encompassing risk reframing, low-commitment piloting, peer-based social proof, legacy-oriented framing, and structured accountability — the case demonstrates how junior managers can ethically and effectively challenge resistant leadership without direct confrontation. The findings suggest that sustainable organisational change in founder-led firms requires aligning expansion proposals with the founder's identity and legacy instincts rather than opposing them. The case concludes that proactive professional courage, exercised with cultural sensitivity and evidence-based persuasion, is both a managerial responsibility and a critical driver of long-term firm survival in an increasingly competitive global marketplace.

Author Biography

Tarekol Islam Maruf, Department of Business Management and Technology, Alfa University College

Dr. Tarekol Islam Maruf is currently serving as Assistant Professor and Head of Research, RMC at ALFA University College (AUC), Malaysia. Dr. Tarekol obtained his Doctor of Philosophy (PhD) degree by doing research titled "Self-Service Technology and Persuasive System Design of Ride Sharing Apps" from the International Islamic University Malaysia (IIUM) with a fully funded scholarship from the Ministry of ICT of the Government of the People's Republic of Bangladesh. Besides, he worked on Fundamental Research Grant Scheme (FRGS) projects as a GRA financed by the education ministry of Malaysia. The IIIT (International Institute of Islamic Thought) also awarded him a grant during his PhD studies at IIUM. Dr. Tarekol previously served as an Assistant Professor in the Department of Business Administration at RTM Al-Kabir Technical University (RTM-AKTU). Besides education industry, Tarekol also has a vast experience work in the microfinance and consumer marketing department of Bangladesh and Malaysia Respectively.

Dr. Tarekol achieved the best paper award at the 11th Annual International Research Conference organised by South Eastern University of Sri Lanka in collaboration with Emerald Publishing. He has worked on various initiatives, including privacy and security concerns of AI, self-service technology, persuasive system design, and technology adoption for higher education. Peer-reviewed international journals have published his research papers, and he has delivered papers at international conferences. Maruf's concept focuses on helping individuals unleash their inner potential through engaging interactions and guidance.

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Published

2026-07-02

How to Cite

Amrollahifar, J., Maruf, T. I., Haque, A. A. ., & Chidera , M. V. . (2026). Speak Up or Watch It Fall? : The MegaBake Food Industries Dilemma. IIUM Journal of Case Studies in Management, 17(2). Retrieved from https://journals.iium.edu.my/ijcsm/index.php/jcsm/article/view/353