The Challenges of a Trucking Company: The case of UFA Sdn. Bhd.
DOI:
https://doi.org/10.31436/ijcsm.v4i2.16Abstract
This case discusses on the operational activities of one trucking company dealing with cross border businesses using the checkpoint of Bukit Kayu Hitam, Kedah Malaysia. The UFA Utara Forwarding & Trucking Sdn. Bhd. was established in 1975 as logistics and transport in smaller scale with accumulated 100 registered vehicles and 150 staff at present. In the year 2010-2015 the company faced a severe competition among 20 players with the accumulated fleets more than 400 vehicles. At the same time the company also faced traffic congestion at the checkpoint which their daily crosses border and jeopardized the whole movements. The trucking company also faced unrest complaints from the customers on the delayed arrival of freight and disrupted on their production activities. The problems were established, suggestions had been implemented for improvement however the condition in trucking business and the cross border check point were unchanged.References
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2. Economic Planning Unit, Malaysia (2010). Industrial and manufacturing Sectors, Micro Economic Development, The Prime minister Malaysia webs. http://www.epu.gov.my/home.
3. Economic Planning Unit, (2004).Micro Economic Development, The Prime Minister Department Malaysia, webs. http://www.epu.gov.my/home.
4. KFFA Report 2013 – Total Trades Malaysia and Thailand, A monthly bulletin of Kedah Freight Forwarding Malaysia.Vol.8, 2013
5. IMTGT, 2010, Asean Economics Community Improvement Strategy Meeting, Development on Cross border Activity. 1st Submit Meeting and conferences Thailand
6. MCOT Thailand 2011, Local News on Transborder Development Sadao , Thailand and Congestion problem. Local TV of Thailand
7. Merriam-Webster (2014).Dictionary–Congestionperspectives, http://www.merriam-webster.com.
8. Northern Gateway (2014). ICQS Facilities Improvement ,Bukit Kayu Hitam , Vol.1 Chapter 6. Thailand News
9. The New Strait Times Press (2001), Haulage pricings, The daily papers, Vol. 301, dated 25 October, 2001.Kuala Lumpur: The New Straits Times Press (Malaysia) Berhad.
10. The New Straits Times – Development of New Cross Border Project of Bukit Kayu Hitam , NST, 8, Nob , 2011
11. The Container Haulage Report (2015). Monthly Statistics Report, The CHAM , Vol. 3.pp. 23 at www.amh.org.my.
12. The Seaport and Maritime Statistics-IMTGT (2010). The Volume of Container Import and Export In Malaysia/Cross border facilities, Yearly statistics Port Industry In Malaysia
13. The 11th Master Plan Malaysia,(2015)The Third Outline Perspective Plan, EPU: Prime Minister Malaysia, http//epu.gov.my.
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How to Cite
Melan, M., & Sabar, R. (2016). The Challenges of a Trucking Company: The case of UFA Sdn. Bhd. IIUM Journal of Case Studies in Management, 4(2). https://doi.org/10.31436/ijcsm.v4i2.16
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