Workplace Bullying and Management of Mistreated Behaviour: A Case Study in the Banking Sector

Authors

  • Hemaloshinee Vasudevan
  • Theva Malar Ramachanthir Pillai

Abstract

This study assessed the psychological impact on a workplace bully victim and the management of mistreated behaviour within the banking sector. It discusses how the issue of workplace bullying can be resolved and how a policy strategy can be implemented at the workplace. A social-metric technique was used to determine and to analyze the effect of bully behaviour episodes in the banking sector on the victim. The consequence revealed that the victim was penalized by the inability to perform the right management by the top management. This case study contributes and explains the right steps to be implemented by the top management to end the workplace bullying.

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Published

2020-09-17

How to Cite

Vasudevan, H., & Pillai, T. M. R. . (2020). Workplace Bullying and Management of Mistreated Behaviour: A Case Study in the Banking Sector. IIUM Journal of Case Studies in Management, 11(2), 15–22. Retrieved from https://journals.iium.edu.my/ijcsm/index.php/jcsm/article/view/110

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Articles