Comprehensive Dual Certification of ISO 9001:2015 and MS 1900:2014 to SASMEC @IIUM: A Beginning of a Long Journey as Shariah Compliant Hospital

Abstract

SASMEC @IIUM started the operation and offered its service to the public since August 2016 and committed to bring experiences and expertise in providing healthcare services. SASMEC @IIUM has been awarded a dual certification of ISO 9001:2015 and MS 1900:2014 by SIRIM QAS International since December 2020. To become compliant, SASMEC @IIUM underwent stringent evaluation processes before certification to the standard was provided. Obtaining MS 1900:2014 certification officially verifies that SASMEC @IIUM is in compliance with recognized Shariah requirements. The scope of SASMEC @IIUM operation, primarily in providing healthcare services are all in accordance with the Shariah governance regulations. The objectives of this article are to share our journey to become a Shariah Compliant Hospital by highlighting our experience in preparing the requirement, developing the workforce team and other necessary elements to obtain ISO 9001:2015 and MS 1900:2014 certifications