Ahmed, Saad Mateen, Khaliq Ahmad, and Muhammad Tahir Jan. “THE IMPACT OF SERVICE QUALITY ON CUSTOMER SATISFACTION AND CUSTOMER LOYALTY: AN EMPIRICAL STUDY ON ISLAMIC BANKS IN BAHRAIN”. Al-Shajarah: Journal of the International Institute of Islamic Thought and Civilization (ISTAC) 21, no. 3 (December 18, 2016). Accessed January 19, 2022. https://journals.iium.edu.my/shajarah/index.php/shaj/article/view/421.