ELMONTASER, M. A.; ALHABSHI, S. M. B. S. J. THE IMPACT OF SERVICE QUALITY ON MALAYSIAN MUSLIM ISLAMIC BANK CUSTOMERS: SATISFACTION, LOYALTY AND RETENTION. Al-Shajarah: Journal of the International Institute of Islamic Thought and Civilization (ISTAC), [S. l.], v. 21, n. 3, 2016. DOI: 10.31436/shajarah.v21i3.418. Disponível em: https://journals.iium.edu.my/shajarah/index.php/shaj/article/view/418. Acesso em: 18 apr. 2024.