PONRAHONO, Z.; BACHOK, S.; MOHAMED OSMAN, M.; IBRAHIM, M.; ABDULLAH, M. F. PUBLIC BUS LEVEL OF SERVICE PERFORMANCE IN PENINSULAR MALAYSIA: CORRELATION ANALYSES ON LEVEL OF SERVICE (LOS) AND PASSENGERS SATISFACTION LEVEL. PLANNING MALAYSIA, [S. l.], v. 15, n. 1, 2017. Disponível em: https://journals.iium.edu.my/pmr/index.php/pmj/article/view/238. Acesso em: 14 may. 2026.