MHD SARIF, S. Full Article Vol 16 No 2 August 2025. IIUM Journal of Case Studies in Management, [S. l.], v. 16, n. 2, 2025. Disponível em: https://journals.iium.edu.my/ijcsm/index.php/jcsm/article/view/323. Acesso em: 29 aug. 2025.