ABDULLAH, S. S.; WAN HASSAN, W. M. S. Important of e-CRM in Telecommunication Companies: A Case Study among UiTM Students . IIUM Journal of Case Studies in Management, [S. l.], v. 16, n. 1, 2025. Disponível em: https://journals.iium.edu.my/ijcsm/index.php/jcsm/article/view/282. Acesso em: 26 aug. 2025.