Abd Manaf, Noor Hazilah, Assistant Professor, Department of Business Administration, International Islamic University Malaysia, Jalan Gombak, 53100 Kuala Lumpur, Malaysia.(e-mail:hazilah@iiu.edu.my)

• International Journal of Economics, Management and Accounting Vol. 14 No. 1 (2006) - Articles
  PATIENT SATISFACTION IN OUTPATIENT CLINICS OF MALAYSIAN PUBLIC HOSPITALS: AN EMPIRICAL ANALYSIS
  Abstract