YAHYAA, S.; KEAT, G. W. THE RELATIONSHIP BETWEEN TQM AND ORGANIZATIONAL PERFORMANCE: AN EMPIRICAL ASSESSMENT. International Journal of Economics, Management and Accounting, [S. l.], v. 8, n. 2, 2013. DOI: 10.31436/ijema.v8i2.61. Disponível em: https://journals.iium.edu.my/enmjournal/index.php/enmj/article/view/61. Acesso em: 8 may. 2024.