Biometric Identity Cards as A Tool for E-Governance in Sultanate of Oman
DOI:
https://doi.org/10.31436/ijema.v28i2.763Keywords:
E-Governance, Biometric, Efficiency, Timeliness, Sultanate of OmanAbstract
The study makes an attempt to analyze the efficient role of biometric identity cards as a tool for E-Governance as perceived by the citizens of Sultanate of Oman. The study uses a structured questionnaire to collect data from a sample of 339 respondents. Structural Equation Modelling (SEM) was used through AMOS to test the hypotheses and build a model using four indicators and 18 items. The results reveal that Timeliness and Accuracy have a significant impact on Efficiency of Biometric card as an E-Governance tool. The study has found that citizens of the Sultanate are overall satisfied with the role played by biometric identity cards in ensuring good governance. Limitation of study is that it was undertaken in Oman only and thus poses problems when extrapolating the findings to other countries. Biometric identity cards are used to facilitate and monitor efficient delivery of services such as education, healthcare, immigration and employment by the government and so have been adopted with varying degrees of success by countries across the world. Research in the Middle East especially Sultanate of Oman is scarce and the study develops a model based on the perception of residents and identifies some grey areas in the implementation and integration of the services where improvements are needed.
References
Adams, S. and W. Asante. “Biometric Election Technology, Voter Experience & Turnout in Ghana.†Journal of African Elections 18 (2019): 45-68.
Adnan, M. “Biometric Identification Criminal, Terrorist and Individual Identification System: It’s a New Wine and Taste.†International Journal of Advanced Research in Computer Engineering and Technology 4 (2015): 2977-86.
Al Busaidy, M., and V. Weerakkodi. “Information Systems and Technology Internet and Web Services and Public Administration.†IEEE 8 (2011): 185-207.
Bwoma, P.O., and Z. Huang. “An Overview of Critical Issues of E-Government.†Issues of Information Systems 4 (2003): 164-70.
Byrne, B.M. “Structural Equation Modelling with AMOS: Basic Concepts Application and Programming.†New Jersey, USA: Lawrence Erlbaum Associates, 2001.
Choudrie, J., G. Ghinea, and V. Weerakkody. “Evaluating Global E-Government Sites: A View Using Web Diagnostic Tools.†Electronic Journal of E-Government 2 (2001): 105-14.
Dharavath, K., F.A. Talukdar, and R.H Laskar. “Study of Biometric Authentication Systems, Challenges and Future Trends: A Review.†IEEE Conference on Computational Intelligence & Computing Research 4 (2013): 422-7.
Dearstyne, B.W. “E-Business, E-Government and Information Proficiency.†Information Management Journal 34 (2001): 375-98.
Hong, L., A.K. Jain and S. Panakanti. “Can Multi Biometrics Improve Performance?†Proc. AutoID`99 Summit, NJ (1999): 59-64.
Indrayani, E. “The Effectiveness and the Efficiency of the Use of Biometric Systems in Supporting National Database Based on Single ID Card Number.†Journal of Information Technology and Software Engineering 4 (2014): 1-9.
Irani, Z., P. Love, and S. Jones. “Learning Lessons from Evaluating E-Government: Reflective Case Experiences that Support Transformational Government.†Journal of Strategic Information Systems 17 (2008): 155-64.
Jain A.K., S. Pankanti, S. Prabhakar, L. Hong, and A. Ross. “Biometrics: A Grand Challenge.†International Conference on Pattern Recognition, UK, 2004.
Kazimov, T. and S. Mahmudova. “The Role of Biometric Technology in Information Security.†International Research Journal of Engineering and Technology 2 (2018): 1509-13.
Khan, B., M.K. Khan and K.S. Alghathbar. “A Biometric and Identity Management for Homeland Security Applications in Saudi Arabia.†African Journal of Business Management 4 (2010): 3296-06.
Layne, K. and J. Lee. “Developing Fully Functional E-government: A Four-stage Model.†Government Information Quarterly 18 (2001): 122-36.
Ngugi, B., Kahn, B. K., and Tremaine, M. “Typing Biometrics: Impact of Human Learning on Performance Quality.†Journal of Data and Information Quality 2 (2011): 61 -78.
Oh, J., U. Lee, and K.K. Lee, “Usability Evaluation Model for Biometric System Considering Privacy Concern Based on MCDM Mode.†Security and Communication Networks 2 (2018): 21-36.
Oppliger, R., “Internet Security: Firewalls and Beyond.†Communications of the ACM 40 (1997): 92-100.
Paul, B. “Enhancing Privacy of Biometric Identification Cards.†Informatica Economica 13 (2009): 100-7.
Piyush, P.S. “Security in E-Governance using Biometric.†International Journal of Computer Applications 50, no. 3 (2012): 16-9.
Delgado, Ana, ed. Techno Science and Citizenship: Ethics and Governance in the Digital Society.17, Springer, 2017.
Sarrayiah, A. M., and B. Sriram. “Major Challenges in Developing a Successful E-Government: A Review of Sultanate of Oman.†Journal of King Saud University, Computer and Information Sciences 21 (2015): 230-5.
Scott, M., and M. Hughes. “An Assessment of Biometric Identities as a Standard for E Government Services.†International Journal of Services and Standards 23 (2000): 42-58.
Smyth, S. Biometrics, Surveillance and the Law: Societies of Restricted Access, Discipline and Control. New York: Routledge Publishing, 2019.
Thamer, A., and D. Steve. “Towards User Acceptance of Biometric Technology in E Government: A Survey Study in the Kingdom of Saudi Arabia.†IFIP Advances in Information and Communication Technology 305 (2009): 26-38.
Wilkinson, J. W. Accounting Information System. Essential Concepts and Applications. USA: John Wiley & Sons, Inc. 1992.
Woodward, J., N. Orlans, N., and P. Higgins. Biometrics. Mc Graw Hill Professional, 2003.
Yang, W., S. Wang, J. Hu, G. Zheng, and C. Valli. “Security and Accuracy of Fingerprint-Based Biometrics: A Review.†Symmetry 11 (2019): 1-19.
Downloads
Published
How to Cite
Issue
Section
