Strategic Management Accounting Information and Performance of Private Hospitals in Malaysia
Keywords:Strategic Management Accounting, Hospitals, Customer information, Competitor information, Product information
Strategic Management Accounting (SMA) information plays an important role in managing competitive advantage of an organization. SMA â€Žis one of the main management accounting practices; it is external, concentrates on the â€Žfuture, qualitative, and utilized by organizations to attain strategic goals. The studyâ€™s objectives are determining the extent of SMA information usage and the correlation between SMA and Malaysian private hospital performance. This study expects SMA information to significantly impact Malaysian hospitalsâ€™ performance. A survey was employed using hospitals as samples. Data were collected by self-administered questionnaires. The Partial Least Squares (PLS) 3.0 had been used to examine the responses of Malaysian private hospitals. The findings indicate that SMA â€Žinformation (which encompasses analyses on competitor, client and product data) has positive significant effects on â€Žperformance. The findings also show that â€ŽMalaysian private hospitals moderately use SMA information. This study â€Žcontributes to the literature on SMA of service industry, especially in the healthcare sector. Findings of this study can be used by managers to improve SMA â€Žinformation to achieve competitive advantage. â€Ž
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