AHMED, Saad Mateen; AHMAD, Khaliq; JAN, Muhammad Tahir. THE IMPACT OF SERVICE QUALITY ON CUSTOMER SATISFACTION AND CUSTOMER LOYALTY: AN EMPIRICAL STUDY ON ISLAMIC BANKS IN BAHRAIN. Al-Shajarah: Journal of the International Institute of Islamic Thought and Civilization (ISTAC), [S.l.], v. 21, n. 3, dec. 2016. ISSN 1394-6870. Available at: <http://journals.iium.edu.my/shajarah/index.php/shaj/article/view/421>. Date accessed: 21 feb. 2018.