ESTABLISHING AN OMBUDS FUNCTION: THE ASIAN DEVELOPMENT BANK APPROACH AND LESSONS LEARNED FOR OTHER INTERNATIONAL FINANCIAL ORGANISATIONS
DOI:
https://doi.org/10.31436/iiumlj.v22i2.134Keywords:
ombuds, informal conflict resolution, mediation, international financial, organisations, stakeholders, Asian Development BankAbstract
Over recent years, many organisations, both public and private, have been establishing an ombuds function as an informal conflict resolution mechanism to resolve work-place disputes and concerns. This article examines the establishment of conflict resolution mechanisms in international financial organisations (IFOs) including the World Bank Group and the major regional development banks in Africa, Asia, Latin-America, and Europe. The article examines the Asian Development Bank's approach in establishing an ombuds function. The articles concludes with suggestions in moving forward of the ombuds offices in the IFOs and the lessons learned for other IFOs.Metrics
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Published
2014-12-01
How to Cite
Nanwani, S. (2014). ESTABLISHING AN OMBUDS FUNCTION: THE ASIAN DEVELOPMENT BANK APPROACH AND LESSONS LEARNED FOR OTHER INTERNATIONAL FINANCIAL ORGANISATIONS. IIUM Law Journal, 22(2). https://doi.org/10.31436/iiumlj.v22i2.134
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